TripScore: Aligning LLMs for Real-World Travel Planning via Expert-Calibrated Reward
In our deployed travel-planning service, most users give minimal inputs or free-form requests rather than the structured constraint checklists…
Arxiv 2 versions
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1 new sentence, beginning: “-cross Abstract: In our deployed travel-planning service, most users give minimal inputs or free-form requests rather than the…”
TripScore: Aligning LLMs for Real-World Travel Planning via Expert-Calibrated Reward
-cross Abstract: In our deployed travel-planning service, most users give minimal inputs or free-form requests rather than the structured constraint checklists assumed by existing benchmarks. We therefore present TripScore, a behavior-grounded benchmark and evaluation framework built from real user logs and calibrated against 1,468 pairwise judgments by 203 travel experts. TripScore couples a hierarchical feasibility gate (format and commonsense) with a unified, point-wise reward that aggregates soft quality and preference fulfillment. Using TripScore as both evaluator and reward signal, we benchmark direct prompting, test-time compute, neuro-symbolic solvers, code agents, and fine-tuning. We find that reinforcement learning fine-tuning (e.g., GRPO) provides consistent gains over other approaches under the same base model and practical latency.
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TripScore: Aligning LLMs for Real-World Travel Planning via Expert-Calibrated Reward
In our deployed travel-planning service, most users give minimal inputs or free-form requests rather than the structured constraint checklists assumed by existing benchmarks. We therefore present TripScore, a behavior-grounded benchmark and evaluation framework built from real user logs and calibrated against 1,468 pairwise judgments by 203 travel experts. TripScore couples a hierarchical feasibility gate (format and commonsense) with a unified, point-wise reward that aggregates soft quality and preference fulfillment. Using TripScore as both evaluator and reward signal, we benchmark direct prompting, test-time compute, neuro-symbolic solvers, code agents, and fine-tuning. We find that reinforcement learning fine-tuning (e.g., GRPO) provides consistent gains over other approaches under the same base model and practical latency.
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| Factor | Weight | Score | Contribution | Where it came from |
|---|---|---|---|---|
| Corroboration | 0.35 | 0.39 | +0.135 26% | 1 independent org on the story. Tier-3 aggregators never corroborate — they can show something is circulating, never that it is true. |
| Source trustleads | 0.25 | 0.85 | +0.212 41% | arXiv is the highest-trust source on this story and is first-party — the organisation announcing its own news. Trust is taken from the best source, not averaged. |
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What happened
In our deployed travel-planning service, most users give minimal inputs or free-form requests rather than the structured constraint checklists assumed by existing benchmarks. We therefore present TripScore, a behavior-grounded benchmark and evaluation framework built from real user logs and calibrated against 1,468 pairwise judgments by 203 travel experts. TripScore couples a hierarchical feasibility gate (format and commonsense) with a unified, point-wise reward that aggregates soft quality and preference fulfillment. Using TripScore as both evaluator and reward signal, we benchmark direct prompting, test-time compute, neuro-symbolic solvers, code agents, and fine-tuning.
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